Office Coordinator – ART

Department: Operations

Reports to: Plant Manager

Job Summary:

The Office Coordinator’s focus is to ensure that all customer projects are delivered on-time and with desirable results. To be successful this employee must be very organized, detailed and a strong planner. In addition to customer communication, this person serves as a liaison among all internal departments including engineering, sales, manufacturing, fabrication, and external vendors specific to tooling and custom manufacturing purchase orders.

Duties and Responsibilities:

• Work with Sales to quote new and revised parts/tools.
• Maintain quote log within Excel.
• Complete purchase orders and track.
• Coordinate weekly project meetings with an internal cross-functional team to ensure project timelines and benchmarking.
• Coordinate weekly shipping status meeting to inform team of shipment delivery issues to maintain on time delivery objectives.
• Assign/implement those timelines working backwards from launch date all the way back thru tool fabrication and engineering, giving each department a benchmark completion date.
• Manage project budget.
• Participate in design, content creation and education of standard operating procedures (SOPs) and other training materials.
• Organize new product development and maintain schedules to keep new products on track.
• Effectively communicate and provide customer service internally and manage expectations of all parties to ensure a ‘best in class’ experience.
• Keen sense of priorities; see what needs to be done and assess the degree of urgency and importance. Demonstrate expertise in managing multiple tasks, projects, and deadlines congruently in a highly dynamic environment.
• Other duties as assigned.

Education and Experience:

• High school diploma. College degree or equivalent experience helpful.
• Minimum 2 years’ experience in an office or customer service role.
• Experience with MS Office applications, specifically Excel.

Job Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills.
• Ability to work well with others.
• Solid analytical skills.
• Self-motivated, ability to complete tasks with minimum supervision.
• Attention to detail required and strong organizational skills.

Physical Requirements:

• Regularly required to sit or stand for extended periods of time.
• Regularly required to move about the facility as needed.
• Exposure to shop elements such as noise, dust, fumes and odors.